★★★★★
“Our AC quit on the hottest Saturday of July. Genesis had a tech out that evening and cool air by dinner. The AC repair cost exactly what they quoted on the phone — not a dollar more.”
Company · Field reports · verified customers
A Flat 5.0 — And We Intend to Keep It
4,000+ customers, 25 public reviews, zero stars missing. Here's what Murfreesboro-area homeowners write after the truck pulls away — unedited, across all three trades.
- 5.0 ★ average
- 25 reviews
- 4,000+ customers
Field reports · all three trades
Nine field notes from the route.
HVAC, electrical and plumbing jobs across Rutherford County — in the customers' own words.
★★★★★
“They handled our electrical panel upgrade and an EV charger installation in one visit. Clean work, labeled breakers, passed inspection first try. Easily the best electrician we've used.”
★★★★★
“New water heater installed the same day ours failed, and they cleared a slow drain while they were here. Polite, tidy, and honest about what we didn't need. Family owned and it shows.”
★★★★★
“Furnace died the week of that January cold snap. They walked me through a space-heater plan on the phone at 11 p.m. and had heat restored by morning. The tech even showed me the failed ignitor before replacing it.”
★★★★★
“We'd had three plumbers cable the same kitchen drain in two years. Genesis ran a camera, showed us the grease-choked line, hydro jetted it — eighteen months later it still drains like new construction.”
★★★★★
“Bought an older home in Rockvale with a fuse box. Genesis upgraded us to a 200-amp panel, added whole-home surge protection, and coordinated the utility and inspector so I never made a single call.”
★★★★★
“Comfort Sale was the real deal — new heat pump installed in one day and we picked the free duct cleaning as our perk. House is cooler on less power and my allergies noticed the duct work immediately.”
★★★★★
“A slab leak had our water bill at triple normal. They found it with listening equipment in under an hour, rerouted the line, and the patch in the drywall is invisible. Worth every penny.”
★★★★★
“Care Package member for two years now. They call ME to schedule the tune-ups, filters are always free, and when our garbage disposal circuit died they were out same-day with no trip fee. Easiest $29 a month I spend.”
Why Genesis · reviews
The crew your neighbors already trust.
0+Years in Middle TN
0★Rating · 25 reviews
0+Customers served
24/7Emergency response
- Licensed & insured
- Family owned
- Free estimates
- Upfront pricing
- Background-checked techs
Keep exploring · Genesis
Keep the whole house handled.
One licensed local crew, three trades. Wherever the next project lives, Genesis has a truck for it.
About Genesis
The family-owned story behind the rating — and the standard that protects it.
About usCare Package
The membership our longest reviews rave about: $29/mo, zero trip fees.
Care PackageContact
Have a job in mind? Free estimates, 24/7 humans, upfront pricing.
ContactGeneral notes · Q&A
Review questions, answered clearly.
Yes — they're drawn from verified customer feedback on completed Genesis jobs around Rutherford County. We publish them as written, and the 5.0 average is across all 25 public reviews, not a curated subset.
By treating every job like it ends with a review: quote first, show up on time, fix it right, clean up, and follow up. When something's not perfect, we come back until it is — that policy predates the rating.
We'd be honored. After your job, your tech or our office will text you a direct link — or just mention us by name wherever you review local businesses. Good or critical, we read every word.
Ready when you are · 24/7
Your turn — be review #26.
Free estimates, upfront pricing and work worth writing about. Call 615-907-8253 and find out why the rating hasn't budged.